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Answers To Commonly Asked Questions


Where do you get your ingredients?

All of Gentle Hands sanitizer ingredients are sourced in the US.  None of our ingredients come from Mexico, China, or any other country.  We believe in supporting the local economy and using the highest quality ingredients possible.

Where are your products made?

Gentle Hands Sanitizer is our own state of the art facility.  We do not co-pack any of our products or outsource any of our manufacturing.  Unlike many other companies, we keep everything in-house so you can receive a superior product that stands out on its own.

What’s the difference between gel and liquid hand sanitizers?

Liquid and gel hand sanitizer are both great options when it comes to keeping hands sanitary when soap and water are not available. Liquid hand sanitizers sometimes have a higher alcohol content, which may kill pathogens slightly faster. Gel-based sanitizers often contain thickening agents that might "feel" better but are chemical-based.

Will your sanitizer dry out my skin?

Absolutely not.  Gentle Hands utilizes a special non-drying formula.  This formula can be applied over and over again and your hands should feel great!

What kind of alcohol is used in your liquid hand sanitizer?

Our liquid hand sanitizer is made with 80% Ethyl alcohol, which meets current CDC guidelines. Ethyl alcohol and Isopropyl alcohol are both considered to be effective in killing pathogens on the hands. They both destroy bacterial and viral cells by denaturing proteins and dissolving the lipids. That gives these alcohols their antiseptic properties, allowing them to work as effective biocides when applied to the skin. Ethyl alcohol (also known as ethanol, or grain alcohol) is considered to be an effective broad-spectrum biocide and may be slightly more effective against viruses than isopropyl alcohol.

Do your hand sanitizers contain methanol (wood alcohol)?

No way! Methanol (wood alcohol) is highly toxic and is not FDA-approved for use in hand sanitizers. Some hand sanitizers from Mexico and overseas have been recently implicated in sanitizer-based poisonings in the U.S. and have been banned from sale as a result. Some of these hand sanitizers are labeled as Ethyl alcohol but have been shown during testing to be contaminated with toxic methanol. Methanol poisoning may result in blindness, nervous system damage, coma, and death. Consumers who are experiencing symptoms of methanol poisoning from hand sanitizers (which may include nausea, vomiting, seizures and blurred vision) should seek immediate medical care. Gentle Hands will never manufacture hand sanitizer with methanol and will ensure that our supply chains do not contain methanol-contaminated ingredients.

Why don’t you use pure alcohol as a hand sanitizer?

100% alcohol evaporates too quickly to provide effective pathogen-killing action against viruses and bacteria. Alcohol must be mixed with water to be effective. The CDC recommends a minimum of 60% alcohol for effective germ-fighting power, and the WHO recommends 75-80%. 

Are liquid hand sanitizers effective against the coronavirus?

Hand sanitizers, like all consumer drug and cosmetic products, must achieve FDA approval to make specific claims about kill rates for a virus such as SARS-CoV-2, the novel coronavirus responsible for COVID-19. No hand sanitizers on the market have had the time to conduct these studies and get them through the FDA. While we cannot make specific claims about our kill rate for SARS-CoV-2, we have formulated our Hand Sanitizer according to the guidelines recommended by the CDC for coronavirus protection. Our liquid hand sanitizer uses the WHO-recommended formula for coronavirus response.

Does your liquid hand sanitizer smell bad?

You may have noticed that some Ethyl alcohol-based hand sanitizers have a strong smell—something like a spilled tequila bottle.  Ours doesn’t.  Foul-smelling hand sanitizer is usually the result of higher levels of impurities in the ethanol. We have carefully sourced our ethanol supply from the US only and we continually test it.  This ensures you will receive the highest quality product possible.

Do alcohol-based sanitizers work better than alcohol-free/natural ones?

Yes.  Alcohol-free sanitizers don’t kill germs on your hands as well as alcohol-based options.   You need an alcohol-based hand sanitizer that has at least 60 percent alcohol to reduce the number of germs on the hands. Gentle Hands contains 80 percent alcohol.  20% more powerful than most brands!

How long do you rub your hands together when using hand sanitizer?

Rub your hands together for about 15-30 seconds (about the time it takes to sing the Happy Birthday to You song) or until hands feel dry.

Do I have to wait for the hand sanitizer to dry on my skin?

Yes. Rub your hands together until the hand sanitizer feels dry on your skin. DO NOT wave your hands around to dry them because they will pick up microorganisms that are in the air.

Can I wave my hands around to dry them after using hand sanitizer?

No. DO NOT wave your hands around to dry them because you may pick up microorganisms that are in the air - and that will defeat the purpose of you using hand sanitizer.

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